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Welcome to RigBridge

RigBridge is a modern solution for writing and executing digital work procedures related to well construction and intervention operations. Traditionally, these instructions were distributed as manual, paper-based work instructions and static PDFs. This caused challenges with low planning efficiency, data quality, and change management. RigBridge simplifies this process with a dynamic, shared platform for streamlined operations planning.

RigBridge lets users easily create, approve, and publish digital work instructions in a structured format. It manages the entire workflow from creation to publication, ensuring smooth execution. These instructions can be executed digitally with RigFlow or any third-party rig management solution for real-time transparency. After execution, RigBridge provides valuable data for future improvements, making your well construction and intervention more efficient and transparent.

Contact support

It's easy for you to contact our support team if you need help. Our chatbot or a support representative is just a click away, by using the Support Support icon on our applications. You can also contact us by email at support@horizon56.io.

We can assist you with:

  • Searching the knowledge base

  • Contacting live support

  • Accessing the eLearning

  • Reporting bugs

  • Providing feedback

Chat support is available 24/7.

Important

For emergency-related support requiring immediate assistance, you can reach our 24/7 support team:

Support team phone: +47 940 70 716 or +1 713-979-9848

Document Conventions

In this document, the following formatting is used to highlight helpful information:

Italics

Indicates paths to locations on your hard disk or other storage devices.

Bold

Highlights important names, concepts, and software interface elements.

[Brackets]

References keys on a computer’s keyboard.

The following three icons represent different types of information:

Tip

The magic wand icon indicates a helpful tip, suggestion, or interesting fact.

Note

The note icon highlights important information that is essential for the given context.

Warning

The warning icon alerts you of serious issues and potential risks that require your full attention.

Help for RigFlow, RigPlan or RigGuide

To obtain more information about our products (RigFlow, RigPlan, or RigGuide), please visit the respective product and search for help.

You can find additional help and resources by visiting the respective support websites:

Note

To use the AI bot, ensure you are logged into the correct application to access relevant support responses.

Security & Trust Center

Horizon56 prioritizes the confidentiality, integrity, and availability of its data. To build customer trust, we ensure transparency in our security practices, tools, and responsibilities.

This Security & Trust Center outlines our risk management and continuous improvement efforts. For more details, visit https://security.horizon56.io/.

In this section: